Terms & Conditions (T&C):

Welcome to refinehq.ai! These Terms and Conditions ("Terms") govern your access to and use of the website refinehq.ai and the services provided by Refine AI ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.1. Acceptance of Terms
By using refinehq.ai, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services ("Users").2. Description of Services
refinehq.ai provides a cloud-based platform designed to help users manage workflows, automate tasks, and enhance productivity. Our services include, but are not limited to, task management, collaboration tools, and integrations with third-party applications.3. User Accounts
Account Creation: To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.
Account Security: You are responsible for keeping your account credentials confidential and for all activities under your account. Notify us immediately of any unauthorized use.
Account Termination: We may suspend or terminate your account at our discretion, with or without notice, for violations of these Terms or other reasons we deem appropriate.
4. License to Use Services
Grant of License: We grant you a non-exclusive, non-transferable, revocable license to use our services for your internal business purposes, subject to these Terms.
Restrictions: You may not:
Sublicense, sell, or distribute our services.
Modify or create derivative works of our services.
Reverse engineer, decompile, or disassemble our software.
Use our services in violation of applicable laws.
5. Subscription and Fees
Subscription Plans: Our services are offered via subscription plans. Details, including features and pricing, are available on our website.
Payment Terms: You agree to pay all fees for your chosen plan. Payments are due in advance and non-refundable unless required by law.
Billing: We bill through an online account. You must provide accurate billing information.
Price Changes: We may adjust fees with 30 days’ notice. Changes apply to renewals, not current periods.
6. User Data and Privacy
Data Ownership: You own all data and content you upload ("User Data"). You grant us a worldwide, non-exclusive, royalty-free license to use, store, and process User Data to provide and improve our services.
Data Security: We use industry-standard measures to protect User Data, but we cannot guarantee absolute security.
Privacy Policy: Our use of your personal information is governed by our Privacy Policy, incorporated herein.
7. Intellectual Property
Our Intellectual Property: All content, software, trademarks, and intellectual property related to refinehq.ai are owned by us or our licensors. Use without prior written consent is prohibited.
User Contributions: Feedback or suggestions you provide grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate them into our services.
8. Prohibited Activities
You may not:Use our services illegally.
Disrupt or interfere with our services.
Attempt unauthorized access to our systems.
Upload viruses or harmful code.
Harass or harm other users.
9. Termination
By You: You may terminate your account anytime via our website. You remain liable for fees accrued prior to termination.
By Us: We may suspend or terminate your access at any time, with or without cause or notice. Your rights to use our services end immediately upon termination.
10. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties, express or implied. We do not guarantee uninterrupted, error-free, or virus-free services.11. Limitation of Liability
To the fullest extent permitted by law, refinehq.ai is not liable for indirect, incidental, special, consequential, or punitive damages (e.g., loss of profits or data) from your use of our services. Our total liability is limited to the amount you paid us in the 12 months prior to a claim.12. Indemnification
You agree to indemnify and hold refinehq.ai, its affiliates, and their officers, directors, employees, and agents harmless from claims, damages, or expenses (including attorneys’ fees) arising from your use of our services, violation of these Terms, or infringement of third-party rights.13. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of [Insert State], excluding conflict of law principles.
Dispute Resolution: Disputes will be resolved through binding arbitration in [Insert City, State], per the American Arbitration Association’s rules. Class actions are waived.
14. Changes to Terms
We may update these Terms at any time. Material changes will be posted on our website or otherwise communicated. Continued use after changes indicates acceptance.15. DMCA Notice
If you believe content on our website infringes your copyright, contact our copyright agent at [Insert Email Address] with:A description of the copyrighted work.
The infringing material’s location.
Your contact details.
A good faith belief the use is unauthorized.
A statement under penalty of perjury that you’re the owner or authorized.
15.
When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.
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When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Your signature.
16. Miscellaneous
Entire Agreement: These Terms and our Privacy Policy are the full agreement between you and refinehq.ai.
Severability: Invalid provisions do not affect the rest of these Terms.
Waiver: Non-enforcement of a provision is not a waiver.
Assignment: You may not assign these Terms without our consent; we may assign freely.
17. Contact Information
For questions about these Terms, contact us at:
hello@refinehq.ai